Terms of Service

Last updated July 13, 2026.

This Agreement is entered into by Love Power Up, LLC (“Love Power Up,” “We,” “Us,” or “Our”), the developer of the Hermes Agent Ai app service (the "App", “Service” or “Services”), and the entity or person agreeing to these terms (the "Customer," “You” or “Your”), and governs the Customer's access to and use of the Services.

For purposes of this Agreement, “Assets” means any content, materials, AI-generated outputs, suggestions, recommendations, responses, summaries, drafts, reminders-related instructions, calendar-related instructions, contact-related instructions, memory entries, uploaded-file summaries, chat history, graphics, links, software components, data, or other information generated, provided, or made available through the Services, whether created by Us, generated by algorithms, generated by artificial intelligence, supplied by You, or supplied by third parties.

This Agreement is effective when the Customer is presented with this Agreement and proceeds to use the Services (the "Effective Date") or to receive or use Assets. These terms may be updated and presented again to the Customer from time to time. Continued use of the Services constitutes acceptance of the updated terms. If You do not agree to this Agreement, please stop using the Services.

Service Availability and Quality

We are constantly improving the Services to make them better. The Services are subject to modification and change. No guarantees are made with respect to the Services’ quality, stability, uptime, reliability, accuracy, availability, or fitness for any particular purpose. Please do not create any dependencies on any attributes of the Services. We will not be liable to You or Your downstream customers for any harm caused by Your dependency on the Service.

Age Requirements

By accessing the Services, You confirm that You are at least 18 years old and meet the minimum age of digital consent in Your country. If You are old enough to access the Services in Your country, but not old enough to have authority to consent to Our terms, Your parent or guardian must agree to Our terms on Your behalf. In such case, please ask Your parent or guardian to read these terms with You.

If You are a parent or legal guardian, and You allow Your teenager to use the Services, then these terms also apply to You, and You are responsible for Your teenager’s activity on the Services.

Your Information

By using the Services, You may provide Us with personal information like Your email address, user name, billing information, prompts, memory entries, uploaded files, extracted file content, chat content, and other information that You enter, upload, connect, approve, or otherwise provide. Please see Our Privacy Policy.

Prohibited Uses

We reserve the right to suspend or ban Your access to the Services at any time, and for any reason.

You may not:

• Use the Services for competitive research;
• Submit, upload, store, or process text, documents, images, photos, calendar information, contact information, Reminders information, or other content that You do not have the right, permission, or lawful authority to submit, upload, store, process, or use;
• Use any AI-generated output, suggestion, recommendation, summary, memory entry, file analysis, calendar action, contact action, Reminders action, or other Asset from the Services as the sole basis for legal, medical, health, financial, tax, academic, employment, disciplinary, admissions, insurance, housing, immigration, safety-critical, emergency, or other high-impact decisions affecting any person;
• Misrepresent the Services’ outputs as definitive, complete, verified, professional, or guaranteed advice or information;
• Use the Services to generate, request, store, upload, transmit, or facilitate unlawful, harmful, abusive, defamatory, harassing, threatening, hateful, fraudulent, infringing, obscene, sexually exploitative, or otherwise objectionable content;
• Use the Services to stalk, harass, abuse, mock, ridicule, intimidate, disparage, defame, threaten, defraud, spam, impersonate, or otherwise mistreat or harm any person or class of people;
• Use the Services to create, modify, delete, or otherwise manage calendar events, contacts, Reminders, email, messages, files, or other data in a manner that violates the rights of any person or entity or any applicable law, contract, policy, or platform rule;
• Store, upload, or submit passwords, authentication codes, payment card numbers, government identification numbers, health information, children’s information, confidential third-party information, or other highly sensitive information unless You have the right to do so and are comfortable with the processing described in these Terms and Our Privacy Policy;
• Reverse engineer the Services or the Assets;
• Use automated tools to access, interact with, or generate Assets through the Services;
• Share Your account (only one user may use the Services per registered account);
• Violate these Terms of Service or other policies applicable to the Services;
• Violate the privacy, publicity, intellectual property, contractual, confidentiality, or other rights of any third party;
• Interfere with or disrupt the Services or servers or networks connected to the Services;
• Access or otherwise obtain any materials or information through any means not intentionally made available or provided for by Us to You through the Services;
• Use the Services (a) for fully automated decision making that adversely impacts an individual's legal rights or otherwise creates or modifies a binding, enforceable obligation; (b) to provide medical, financial, legal, tax, or other professional advice; or (c) to generate any Assets or engage in any sharing of Assets used for administration of justice, law enforcement, immigration or asylum processes, such as predicting an individual will commit fraud/crime, drawing unsupported causal relationships, or engaging in indiscriminate and arbitrarily-targeted use;
• Use the Services in any way that violates any applicable national, federal, state, local or international law or regulation; or
• Attempt to do any of the above.

We reserve the right to investigate complaints or reported violations of Our Terms of Service and to take any action We deem appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.

Hermes Agent Ai Assistant Service

The App provides a general-purpose artificial intelligence assistant that may help You answer questions, draft content, summarize information, remember user-provided information, analyze or discuss uploaded materials, organize information, and assist with supported device actions.

You acknowledge and agree that the App provides automated and AI-generated outputs only. AI-generated outputs may be inaccurate, incomplete, outdated, misleading, offensive, unsuitable, or inconsistent. The App may misunderstand Your instructions, context, memory entries, uploaded files, calendar information, contact information, Reminders information, dates, names, amounts, or other information.

We do not guarantee the accuracy, completeness, reliability, availability, consistency, usefulness, legality, suitability, or appropriateness of any AI-generated output, recommendation, summary, response, instruction, or other Asset. You are solely responsible for reviewing, verifying, editing, accepting, rejecting, using, sharing, or relying on any Assets generated or provided through the Services.

No Professional Advice; No High-Impact Use

The Services and Assets are provided for informational, productivity, and general assistance purposes only and do not constitute legal, medical, health, financial, tax, accounting, academic, employment, disciplinary, forensic, safety, emergency, professional, or expert advice. You should not rely on the Services as the sole basis for making claims, decisions, diagnoses, recommendations, actions, accusations, obligations, or determinations that may materially affect a person’s rights, opportunities, reputation, health, safety, finances, legal position, employment, education, housing, insurance, immigration status, or other important interests.

You are solely responsible for how You interpret, use, share, approve, reject, or rely upon any Assets generated by the Services. You should consult qualified professionals before making professional, regulated, high-impact, safety-critical, or legally significant decisions.

Memory and Personalization

The App may allow You to add information to memory, including favorite things, preferences, biographical information, notes, facts, instructions, uploaded documents, and any other information You want Hermes to remember (“Memory”). You may be able to add Memory by typing text into the App, uploading documents or files, or using other App features.

Memory may be used to personalize AI responses, provide context, organize information, recall user-provided facts, and help the App respond to Your requests. Memory may be incomplete, inaccurate, outdated, misunderstood, or applied in an unintended way. You are responsible for reviewing, correcting, updating, and deleting Memory as appropriate.

You are solely responsible for all information You add to Memory, including its legality, accuracy, confidentiality, sensitivity, and any third-party rights that may apply. You should not add confidential, proprietary, sensitive, regulated, or third-party information to Memory unless You have the legal right and authority to do so and are comfortable with such information being stored and processed as described in these Terms and Our Privacy Policy.

User Content, Uploaded Files, and Document Memory

For purposes of the Services, “User Content” includes any text, prompts, chat messages, documents, PDFs, photos, images, file names, extracted text, metadata, Memory, calendar information, contact information, Reminders information, excerpts, notes, or other materials that You paste, upload, import, attach, submit, connect, approve, or otherwise provide to the Services.

You represent and warrant that You have all necessary rights, permissions, consents, and authority to submit User Content to the Services and to allow the Services to process, analyze, store, display, and use such User Content and related Assets as described in these Terms and Our Privacy Policy.

Uploaded files may include bills, receipts, statements, records, personal documents, business documents, images, photos, PDFs, text files, or other materials. Uploaded files and document Memory are stored locally on Your device and are not uploaded to Love Power Up’s servers merely because You upload them to the App. However, when You ask the App to answer questions about, summarize, analyze, extract information from, reason about, or otherwise use an uploaded file, relevant extracted text, metadata, summaries, file names, image data, or other file contents may be sent to third-party AI providers, including OpenRouter and/or other third-party AI providers, as part of the AI request.

For example, if You upload a bill and do not ask the App to discuss, analyze, or use it, the file is saved locally on Your device. If You ask a question such as “What is my electric bill this month?”, relevant extracted bill text, such as amounts, vendor names, dates, account details, or other contents, may be sent to a third-party AI provider through OpenRouter and/or other third-party AI providers. If You upload or attach a photo or image in chat, image bytes and related information may be sent to a vision model or other third-party AI provider. The App may also include recent file names in context sent to the AI, even when full file contents are not attached.

This uploaded-file processing language applies to any uploaded file or document, not only bills. You are solely responsible for determining whether to upload, attach, discuss, analyze, or ask questions about any file, document, image, or other User Content.

Calendar, Contacts, Reminders, and Local Device Actions

The App may allow You to connect Calendar, Contacts, and Reminders to help You view, draft, add, delete, modify, organize, or otherwise manage supported local device information. Data from Calendar, Contacts, and Reminders remains on Your device and is not uploaded to Love Power Up’s servers merely because You connect these integrations.

If You ask Hermes to reason about, summarize, search, reference, modify, create, delete, or otherwise act based on Calendar, Contacts, or Reminders information, relevant details may be included in an AI request and sent to OpenRouter and/or other third-party AI providers as needed to process the request. The App may misunderstand names, dates, times, recurrence rules, locations, notes, reminders, contacts, relationships, instructions, or other details.

Before Hermes adds, deletes, modifies, or otherwise changes supported Calendar, Contacts, or Reminders data, the App will request Your express approval. Nothing is added, changed, or deleted through these supported integrations without Your express approval. You are responsible for reviewing the proposed action, including dates, times, names, contact information, recurrence rules, locations, notes, reminders, and other details, before approving it.

If You approve an incorrect, incomplete, unintended, or unwanted action, You are responsible for the consequences of that approval, including correcting, restoring, deleting, or recreating affected events, contacts, reminders, or other local data. We have no obligation to monitor, verify, correct, restore, or recover any Calendar, Contacts, Reminders, or other device data.

Email Integration

The App may include email integration. If email integration is included, the App may allow You to connect, view, summarize, draft, search, organize, send, delete, modify, or otherwise manage email-related information, subject to available features, user permissions, platform rules, and additional disclosures or terms that may apply.

If You use any email-related features, You are responsible for reviewing and approving any proposed email action before it is completed, including recipients, subject lines, message bodies, attachments, replies, forwards, deletions, labels, and other email details. We are not responsible for any email You approve, send, delete, modify, forward, or otherwise act upon through the Services.

Chats, Local Storage, and Data Loss

The App may save chats, prompts, responses, Memory, uploaded files, document Memory, recent file names, settings, local device action history, and related Assets in the App so that You can view recent chats, use Memory, and continue using the Services. This data is stored locally on Your device, except for information that You choose to send or that is sent as part of an AI request, purchase process, analytics event, support request, or other processing described in these Terms and Our Privacy Policy.

If You delete the App, all locally stored data will be lost. If You delete the App, clear app data, change devices, lose access to Your device, or Your phone data is lost, damaged, deleted, or not backed up, You may permanently lose Your saved chats, Memory, uploaded files, document Memory, local settings, local integration data, and related Assets.

We have no obligation to preserve, back up, restore, recover, or provide copies of any lost chats, Memory, uploaded files, User Content, device data, local data, reports, or Assets.

No Model Training Using User Inputs

We do not use User Content, including prompts, chats, Memory, uploaded files, extracted file text, image inputs, Calendar information, Contacts information, Reminders information, or other user inputs, to train, retrain, develop, or improve Our own machine learning models.

User Content is processed for the purpose of providing the Services, generating AI responses, using Memory where applicable, processing uploaded files where applicable, preparing user-approved local device actions, operating the App, maintaining security, complying with applicable law, and enforcing these Terms. Third-party AI providers, including OpenRouter and/or other third-party AI providers, may process submitted information according to their own terms, policies, retention practices, and privacy practices.

Third-Party AI Providers and OpenRouter

We may use third-party artificial intelligence providers, routing providers, model providers, machine learning providers, text extraction services, vision models, cloud hosting, storage, analytics, payment processing, or other service providers to operate the Services, process User Content, generate AI responses, process uploaded-file questions, maintain security, and provide App functionality.

When You use AI features, the App may send prompts, chat context, relevant Memory, extracted file text, file names, summaries, image data, Calendar details, Contacts details, Reminders details, and other information necessary or useful to process Your request to OpenRouter and/or other third-party AI providers. Third-party providers may process User Content and related information under their own terms, privacy policies, security practices, retention practices, and model-provider rules.

We do not control and are not responsible for third-party AI providers’ outputs, uptime, security, retention practices, data processing practices, model behavior, model availability, or changes to third-party services. You should not submit or ask the Services to process sensitive, confidential, regulated, proprietary, or third-party information unless You have the right to do so and are comfortable with such information being processed by third-party providers as described in these Terms and Our Privacy Policy.

AI Outputs, Actions, and User Responsibility

AI responses, summaries, drafts, Memory-based responses, uploaded-file analyses, calendar-related suggestions, contact-related suggestions, Reminders-related suggestions, and other Assets may include errors, omissions, hallucinations, outdated information, incorrect assumptions, or content that does not fit Your needs. These outputs are generated automatically and may be incomplete, inaccurate, or subject to different interpretations.

You agree not to present or rely on any AI output, summary, suggestion, recommendation, draft, memory-based response, file analysis, or other Asset as conclusive proof, professional advice, or a guarantee of accuracy. You are responsible for independently verifying important information before using, sharing, acting on, or relying on it.

Hermes may help prepare, draft, or suggest actions, but You remain responsible for the final decision to approve, send, save, delete, update, modify, share, or rely on any action, message, file, reminder, event, contact, output, or other information.

Changes to App Features

We may modify, update, suspend, limit, or discontinue any aspect of the AI assistant, Memory, uploaded-file processing, document Memory, chat history, Calendar integration, Contacts integration, Reminders integration, email integration, free trial features, subscription features, or other Services at any time. Outputs, available models, features, limits, integrations, and results may change over time as the Services are updated.

Subscriptions, Purchases, Free Trials, and Usage Limits

Some portions of the Services may be offered for free, while other features, AI usage, Memory features, uploaded-file features, document Memory features, chat features, context limits, Calendar features, Contacts features, Reminders features, email features, advanced features, file upload limits, or other functionality may require a paid subscription, in-app purchase, credits, or other paid access.

The App may offer a seven (7) day free trial. The free trial does not roll over into a subscription. Some features may be locked, limited, unavailable, rate-limited, or subject to reduced functionality during the free trial. We may change, suspend, limit, or discontinue free trials at any time, subject to applicable law and marketplace rules.

The App may offer monthly and annual subscription options. Paid subscriptions and in-app purchases made through the Apple App Store or another app marketplace are processed by that marketplace and are subject to its payment terms, renewal terms, refund rules, and cancellation procedures. Unless otherwise stated in the App or by the applicable marketplace, subscriptions may automatically renew until canceled by You through Your marketplace account settings.

We may impose usage limits, AI usage limits, message limits, Memory limits, uploaded-file limits, document Memory limits, input-size limits, context limits, file-size limits, file-type limits, rate limits, fair-use limits, model limits, integration limits, or other restrictions on the Services. Unused credits, allowances, trials, feature access, or usage limits may expire, may not roll over to future periods, and may not be transferable, unless the App expressly states otherwise.

We may change, suspend, or discontinue free trials, paid plans, prices, usage limits, features, models, integrations, or availability at any time, subject to applicable law and marketplace rules.

Informational and Productivity Purpose

The App and all features within the App are provided for informational, productivity, organizational, and general assistance purposes only.

We do not guarantee that users will obtain any particular response, result, productivity improvement, time savings, decision, outcome, or other benefit when using the Services.

User experiences and outputs may vary due to the automated, probabilistic, and evolving nature of the App’s AI features, third-party AI providers, user inputs, connected data, device settings, and available integrations.

Limitation of Liability

To the fullest extent permitted by law, Love Power Up and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages (including but not limited to loss of profits or any other financial losses) arising from:

• Your use of or reliance on any automated AI response, analysis, summary, suggestion, recommendation, draft, Memory-based output, uploaded-file output, local device action, or other output.
• Any inaccuracy, incompleteness, delay, hallucination, omission, misinterpretation, or error in the algorithms, AI models, third-party providers, or outputs provided by the App.
• Any incorrect, incomplete, unintended, or unwanted Calendar, Contacts, Reminders, email, file, or other action that You approve through the Services.
• Any loss, deletion, corruption, disclosure, or unavailability of chats, Memory, uploaded files, document Memory, User Content, Calendar data, Contacts data, Reminders data, local data, reports, or other Assets, including due to deletion of the App, loss of phone data, device changes, or failure to back up data.
• Any decisions You make based on the App's features; or
• Your use of or interaction with OpenRouter, model providers, marketplaces, payment processors, or any other Third-Party Services.

Both the Services and the Assets are provided to Customer on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using the Service and assume any risks associated with use of the Services.

The Service is not intended to provide medical, financial, legal, tax, or other professional advice.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT NEITHER LOVE POWER UP NOR ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, LICENSORS, SERVICE PROVIDERS, AFFILIATES AND AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF LOVE POWER UP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (A) THE USE OR THE INABILITY TO USE THE SERVICES OR ANY RELATED INFORMATION; (B) UNAUTHORIZED ACCESS TO THE SERVICES; (C) CONDUCT OF ANY THIRD PARTY (INCLUDING OTHER USERS) OF THE SERVICES; OR (D) ANY OTHER MATTER RELATING TO THE SERVICES. IN NO EVENT WILL LOVE POWER UP’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE GREATER OF (I) ONE HUNDRED DOLLARS ($100) OR (II) THE PRICE YOU PAID FOR THE SERVICE IN THE LAST TWELVE (12) MONTHS. IF YOU ARE MERELY DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.

Indemnification

You will indemnify, defend and hold harmless Love Power Up and its affiliates, shareholders, officers, directors, employees, agents and representatives from and against any and all claims, including all damages, judgments, costs and expenses (including, reasonable attorneys' fees) ("Claims"), arising out of and relating to (a) any Claims concerning information input, uploaded, connected, approved, or otherwise provided by You, including User Content, Memory, uploaded files, extracted file content, Calendar information, Contacts information, Reminders information, and any other local or third-party information, (b) Your use of the Services, including Your access to, use of, sharing of, reliance on, or misuse of the Services, AI outputs, Memory, uploaded-file processing, local device actions, or Assets, or (c) Your violation of these Terms of Service (including use of the Services in violation of these Terms of Service).

Dispute Resolution and Governing Law

ALL LEGAL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT (INCLUDING ANY DISPUTE REGARDING THE INTERPRETATION OR PERFORMANCE OF THE AGREEMENT) ("Dispute") WILL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA, USA, EXCLUDING CALIFORNIA'S CONFLICTS OF LAWS RULES.

The parties will try in good faith to settle any Dispute within 30 days after the Dispute arises. If the Dispute is not resolved within 30 days, it shall be resolved by arbitration by the American Arbitration Association in accordance with its Expedited Commercial Rules in force as of the date of this Agreement ("Rules"). The parties will mutually select one arbitrator. The arbitration will be conducted in English in Los Angeles County, California, USA.

Either party may apply to any competent court for injunctive relief necessary to protect its rights pending resolution of the arbitration. The arbitrator may order equitable or injunctive relief consistent with the remedies and limitations in the Agreement.

The arbitral award will be final and binding on the parties, and its execution may be presented in any competent court, including any court with jurisdiction over either party or any of its property. Each party will bear its own lawyers’ and experts’ fees and expenses, regardless of the arbitrator’s final decision regarding the Dispute.

Force Majeure

Neither party will be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including, but not limited to, acts of God, natural disasters, terrorism, riots, pandemics or war.

Waiver and Severability

If You do not comply with a portion of these Terms and We do not take action right away, this does not mean We are giving up any of Our rights under these Terms. If any part of these Terms is determined to be invalid or unenforceable by a court of competent jurisdiction or arbitrator, the remainder of the Terms shall be enforced to the maximum extent permitted by law.

California Residents Notice

If You are a California resident, You may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at:

Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Telephone: (800) 952-5210

Contact Information

Please direct all inquiries to support@lovepowerup.com.