Last updated: July 13, 2026
This privacy policy (the “Policy”) applies to Love Power Up, LLC (“Love Power Up,” “We,” “Us,” or “Our”), developer of the Hermes Agent Ai app (the “App,” “Service,” or “Services”).
As used in this Policy, “Personal Data” means any information that relates to, describes, or could be used to identify an individual, directly or indirectly.
Definitions: Throughout this Policy, “You” or “Your” means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. “Company” refers to Love Power Up. “Usage Data” refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself.
Applicability: This Policy applies to Personal Data that Love Power Up collects, uses, and discloses in connection with Hermes Agent Ai, including: (i) data collected through the Services; (ii) prompts, chats, messages, memory entries, uploaded documents, uploaded photos, extracted file text, file names, file metadata, summaries, user instructions, and other user-submitted content; (iii) AI-generated responses, summaries, suggestions, action drafts, memory-based responses, file-based responses, and other outputs generated by the App; (iv) data processed by third-party service providers, including artificial intelligence providers, AI routing providers, model providers, vision models, natural language processing providers, cloud infrastructure providers, App Store purchase and subscription providers, customer support providers, security providers, and other service providers, as described in this Policy; (v) data collected through customer support communications; (vi) limited analytics, crash, purchase, subscription, and app performance information made available through App Store Connect or the applicable app marketplace; and (vii) data collected from third-party sources where applicable. When You make purchases, payment processing is handled by Apple in-app purchase and, if made available later, may be handled by Google Play. Love Power Up does not store the credit card or payment information You provide to the app marketplace, only confirmation or related information that payment was made or that a subscription, trial, cancellation, refund, expiration, or renewal status exists.
Important Local Storage and AI Processing Distinction: Certain information, including Memory, chats, uploaded files, file names, and data from Calendar, Contacts, and Reminders, may be stored locally on Your device. Locally stored data is not uploaded to Love Power Up servers merely because it is stored in the App. However, when You ask Hermes Agent Ai to process, summarize, reason about, answer questions about, or take actions based on locally stored data, relevant portions of that data may be sent to OpenRouter and/or other third-party AI providers to generate the response or perform the requested AI-powered functionality.
Changes: We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, operational requirements, Our practices, and other factors. Please check this Privacy Policy periodically for updates. If any changes are unacceptable to You, You should cease using the Services. When required under applicable law, We will notify You of changes to this Privacy Policy.
While interacting with the Services, You may provide certain personally identifiable information that could be used to contact or identify You, including:
The Service may allow You to chat with Hermes Agent Ai, enter prompts, ask questions, provide instructions, create or edit Memory, upload documents, upload photos, attach files, request summaries, request writing, request analysis, ask about local information, or otherwise submit information through the App. Such prompts, messages, chat content, uploaded content, photos, documents, file contents, extracted text, instructions, Memory entries, notes, and related materials are referred to in this Policy as “User Content.”
User Content may include information written by You, information about You, information about other people, personal notes, preferences, favorite things, biographical information, third-party content, document excerpts, extracted text from files, file names, file metadata, photos, image data, calendar details, contact details, reminder details, email-related data if email integration is available and connected, and any other information You choose to enter, upload, import, attach, store, or submit through the App.
We collect and process User Content to provide the core functionality of the Service, including generating AI responses, using Memory to personalize responses, extracting text from files, answering questions about files, generating summaries, drafting content, preparing proposed Calendar, Contacts, or Reminders actions, displaying chats, saving recent chats where applicable, maintaining local app functionality, troubleshooting issues, maintaining security, and providing the Services as described in this Policy.
The Service may include a Memory feature that allows You to add information for Hermes Agent Ai to remember, including favorite things, personal preferences, biographical details, notes, facts, instructions, uploaded documents, extracted document text, and any other information You choose to store in Memory.
Memory is stored locally on Your device. Memory is not uploaded to Love Power Up servers merely because it is saved in the App. Memory may be used by the App to personalize AI responses and provide context for Your chats and requests.
When You ask Hermes Agent Ai a question or make a request, relevant Memory entries may be included in the context sent to OpenRouter and/or other third-party AI providers as part of the AI request, so that the AI provider can generate a response using the context You asked the App to remember.
The App may allow You to clear all memories and may allow You to edit existing text-entered memories. The App may not provide a separate control to delete each individual memory item. You may be able to effectively delete a text-entered memory by editing and removing its contents. Uploaded files or document-based memories may remain in local app storage unless the App provides a file deletion control, You clear applicable app data through device settings, or You delete the App.
If You delete the App, all locally stored data will be lost, including locally stored Memory, chats, uploaded files, extracted file text, file names, local preferences, and other locally stored App data. Love Power Up may have no technical ability to access, recover, restore, or provide copies of locally stored data after the App is deleted, app data is cleared, the device is reset, the device is lost, or local data is otherwise lost or damaged.
The Service may allow You to upload, import, attach, or store files, documents, PDFs, text files, photos, images, screenshots, bills, notes, or other materials. Uploaded files may be saved locally on Your device. Uploading a file by itself does not necessarily mean the raw file is uploaded to Love Power Up servers.
If You upload a file and do not chat about it, attach it to an AI request, ask questions about it, or otherwise ask Hermes Agent Ai to process it, the file may remain locally stored on Your device. If You ask Hermes Agent Ai about an uploaded file, the App may send extracted text, relevant contents, summaries, file names, file metadata, dates, amounts, vendors, document details, or other information from or about the file to OpenRouter and/or other third-party AI providers so the App can generate the response You requested.
If You upload or attach a photo, screenshot, or other image in chat, the App may send image data, image bytes, extracted text, visual information, image metadata, or related prompt context to OpenRouter and/or other third-party AI providers, including vision-capable models, to provide the requested functionality.
Hermes Agent Ai may include recent file names in context sent to an AI provider, even when full file contents are not sent, so the AI provider can understand the local context available in the App. File names can sometimes reveal personal or sensitive information, so You should name files and upload files with that in mind.
Uploaded files and related local file data may be removed only through available App controls, device controls, app data clearing, or App deletion. If no in-app uploaded-file deletion control is available, deleting the App will delete locally stored uploaded files and related local file data, subject to device behavior and backups.
The Service may allow You to connect Calendar, Contacts, and Reminders to the App. These integrations are used to help You ask Hermes Agent Ai to view, summarize, draft, add, delete, modify, or otherwise assist with Calendar, Contacts, or Reminders information, subject to the permissions You grant and the controls provided by Your device.
Calendar, Contacts, and Reminders data remains on Your device and is not uploaded to Love Power Up servers merely because You connect these integrations. The App may access local Calendar, Contacts, or Reminders data on Your device only as needed to provide the functionality You request and as permitted by Your device permissions.
When You ask Hermes Agent Ai to reason about, summarize, search, draft, add, delete, modify, or otherwise assist with Calendar, Contacts, or Reminders data, relevant details may be included in the context sent to OpenRouter and/or other third-party AI providers as part of the AI request. For example, if You ask Hermes Agent Ai to help schedule something, relevant dates, times, event titles, contact names, reminder text, or other details may be sent to the AI provider to generate the requested response or action draft.
Nothing is added, changed, deleted, or otherwise modified in Calendar, Contacts, or Reminders without Your express approval. Before the App performs a supported Calendar, Contacts, or Reminders action, You are responsible for reviewing and approving the proposed action, including names, dates, times, notes, recurrence details, contact information, reminder details, and other relevant information.
The App may include email integration or email-related features. If such features are available and You choose to connect them, the App may request permission to access email-related data to provide the functionality You request. Email-related data may include email addresses, sender and recipient information, subject lines, message excerpts, message content, attachments, timestamps, labels, folders, and related metadata, depending on the features You use and the permissions You grant.
If You ask Hermes Agent Ai to summarize, draft, search, analyze, or take action based on email-related data, relevant email content or metadata may be sent to OpenRouter and/or other third-party AI providers as part of the AI request. Additional disclosures, permissions, or policy updates may apply if email integration or email-related features are made available.
Hermes Agent Ai is designed to help with personal AI assistant tasks, Memory, documents, photos, and local device-supported information. The information You store, upload, attach, or submit may contain Personal Data, confidential information, proprietary information, regulated information, sensitive personal information, or information about third parties, depending on what You choose to provide.
You should avoid storing, uploading, attaching, or submitting highly sensitive information unless You understand and are comfortable with how the information may be processed as described in this Policy. Sensitive information may include bills, financial records, medical or health information, legal documents, government identification documents, passwords, authentication codes, confidential business information, third-party private information, or children's information.
You should not submit confidential, proprietary, regulated, sensitive, or third-party information unless You have the legal right, permission, and authority to do so and are comfortable with such information being processed as described in this Policy. You are responsible for the User Content You store, upload, attach, or submit through the Service.
Hermes Agent Ai may use OpenRouter and/or other third-party artificial intelligence providers, AI routing providers, model providers, vision models, natural language processing providers, cloud infrastructure providers, or other service providers to generate AI responses and provide App functionality. When You choose to chat, submit a prompt, upload a file, attach a photo, use Memory, ask about a file, or ask Hermes Agent Ai to assist with Calendar, Contacts, Reminders, or email-related data, the App may send the following information to one or more providers for processing:
We do not use third-party AI providers to identify You, authenticate Your identity, or make legal, medical, academic, employment, disciplinary, admissions, financial, insurance, housing, immigration, or other high-impact decisions about You or any other person.
The App may present an in-app disclosure, permission request, or confirmation before sending certain User Content or related Personal Data to a third-party AI provider where required or appropriate. If You do not give permission where permission is required, the App may be unable to generate the requested AI-powered response or functionality.
We may use Personal Data for the following purposes:
The Service may use automated systems, artificial intelligence, machine learning, natural language processing, vision models, algorithms, tool-calling systems, or other automated technologies, including services provided by OpenRouter and/or other third-party AI providers, to process User Content and generate outputs, including chat responses, summaries, drafts, suggestions, memory-based responses, file-based responses, proposed Calendar, Contacts, or Reminders actions, and other App functionality.
Third-party AI providers, AI routing providers, model providers, vision models, cloud infrastructure providers, app marketplace providers, or other service providers may process the data We send to them as service providers or independent providers for the purpose of generating the requested response, operating the Service, maintaining security, troubleshooting issues, preventing abuse, and complying with applicable law.
Love Power Up does not use Your prompts, chats, Memory, uploaded files, extracted file text, uploaded photos, Calendar data, Contacts data, Reminders data, or email-related data to train, retrain, develop, or improve Love Power Up machine-learning models.
Third-party AI providers may process and retain API data, logs, prompts, responses, images, and related information as described in their applicable business, API, security, privacy, data-processing, and retention terms and policies, including for service operation, security, abuse monitoring, troubleshooting, legal compliance, and other purposes described by those providers. We do not control all third-party provider retention, training, privacy, or security practices.
We may use aggregated or non-content app usage, purchase, crash, diagnostic, and performance information made available through App Store Connect or the applicable app marketplace to understand app performance, maintain the Service, troubleshoot issues, and improve the user experience. Such information is not intended to identify the contents of Your locally stored Memory, chats, uploaded files, Calendar, Contacts, Reminders, or photos.
The Service does not use submitted User Content or generated outputs to identify individuals, authenticate identity, or make legal, medical, academic, employment, disciplinary, admissions, financial, insurance, housing, immigration, or other high-impact decisions.
The Service may request access to device permissions or local data sources in order to provide functionality You request. These permissions may include Calendar, Contacts, Reminders, files, documents, local storage, photos, camera, notifications, and email-related permissions if email integration is available.
Permission access is used to enable the functionality You request. You may be able to manage, limit, or revoke certain permissions through Your device settings. If You disable or decline permissions, some features may not function as intended.
Granting a device permission does not necessarily mean the underlying local data is uploaded to Love Power Up servers. However, if You ask Hermes Agent Ai to process, summarize, reason about, answer questions about, or take action based on data available through a permission, relevant data may be sent to OpenRouter and/or other third-party AI providers to complete the request.
The Service may request permission to send push notifications or similar alerts. If You enable notifications, We may use them to send subscription-related notices, account-related notices, feature updates, security notices, reminder-related alerts, AI response completion notices, or other App-related communications.
Notification features may use notification tokens, delivery status, device information, local time, time zone, notification preferences, and related metadata to determine when to schedule or send notices. You may manage or disable notifications through Your device settings or, where available, through the App’s settings. If You disable notifications, some notification features may not function as intended.
The App may offer a 7-day free trial. The free trial does not roll over into a subscription. Some features may be locked, limited, or unavailable during the free trial.
The App may offer monthly and annual subscription options. Purchases and subscriptions are currently processed through Apple in-app purchase and, if made available later, may be processed through Google Play. We do not use web payments, Stripe, or other outside payment processors for the App. The applicable app marketplace may provide Us with purchase confirmation, subscription status, trial status, cancellation status, refund status, expiration status, renewal status, product identifier, country or region, and related transaction information.
Love Power Up does not collect or store full credit card numbers or payment card details. Payment information is handled by the applicable app marketplace according to its own terms and privacy policy.
We may share Your Personal Data in the following situations:
You should only upload, import, paste, store, attach, or submit content that You have the legal right and permission to use. You are responsible for the User Content You submit through the Service.
You should avoid submitting confidential, regulated, proprietary, sensitive, or third-party information unless You have authority to do so and are comfortable with such information being processed, stored locally, and sent to service providers as described in this Policy.
Before the App sends certain User Content or related Personal Data to OpenRouter and/or other third-party AI providers, the App may present an in-app disclosure explaining that data will be sent to a provider, identifying the types of data sent, or requesting Your permission where required. You may decline the permission request. If You decline where permission is required, the App will not send that User Content and related AI request data to that provider for processing, but certain AI-powered features may not be available.
Nothing is added, changed, deleted, or otherwise modified in Calendar, Contacts, or Reminders without Your express approval. The App may prepare a proposed action for Your review. If You approve the proposed action, the App may perform the action through the applicable local device permission or integration.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Personal Data to comply with legal obligations, resolve disputes, and enforce Our legal agreements and policies.
Memory, chats, uploaded files, file names, extracted file text, local preferences, local permissions status, and other App data may be stored locally on Your device. Such locally stored data may remain on Your device until You delete it through available App controls, edit it, clear it, clear app data through device settings, reset Your device, or delete the App. If You delete the App, all locally stored data will be lost.
The App may allow You to clear all memories and may allow You to edit existing text-entered memories. Uploaded files may remain in local app storage unless an in-app file deletion control is available, You clear applicable app data through device settings, or You delete the App. We do not guarantee permanent storage, backup, availability, or recoverability of any Memory, chats, uploaded files, extracted file text, file names, local preferences, or other locally stored data.
Data sent to OpenRouter and/or other third-party AI providers, including prompts, messages, Memory context, uploaded file content, extracted file text, file names, photos, image data, Calendar details, Contacts details, Reminders details, email-related data if available and connected, AI request context, and generated outputs, may be processed and retained by those providers in accordance with their applicable business/API terms, data processing terms, security practices, privacy policies, and retention policies, including for service operation, security, abuse monitoring, troubleshooting, and legal compliance.
Purchase confirmation information, subscription status, trial status, cancellation status, refund status, expiration status, renewal status, app marketplace information, support communications, Usage Data, and related business records may be retained for as long as reasonably necessary to provide the Services, manage purchases, respond to support requests, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Aggregated or non-content usage, crash, diagnostic, purchase, subscription, and app performance information may be retained and used for analytics, security, troubleshooting, and Service improvement, where such data is not intended to identify the contents of Your locally stored User Content.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve functionality, or where We are legally required to retain it longer.
Your information, including Personal Data, may be processed at the Company's operating offices, by OpenRouter and/or other third-party AI providers, by app marketplace providers, by cloud infrastructure providers, by customer support providers, by security providers, and in other places where the parties involved in processing are located. This means information may be transferred to and maintained on computers located outside Your state, province, country, or other jurisdiction where data protection laws may differ from those in Your jurisdiction. Your consent to this Privacy Policy followed by submission of such information and any required in-app permission represents Your agreement to that transfer.
The Company will take steps reasonably necessary to ensure Personal Data that We control is treated securely and in accordance with this Privacy Policy, and no transfer of Personal Data controlled by Us will take place to an organization or country unless adequate controls are in place.
The security of Your Personal Data is important to Us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Personal Data, We cannot guarantee absolute security.
Locally stored data is stored on Your device and may be affected by Your device security, operating system settings, backups, device access controls, and other factors outside Our control. You are responsible for securing Your device, passcode, account credentials, and backups.
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with personal information, please contact Us. If We become aware that We have collected personal information from anyone under 13 without verification of parental consent, We will take steps to remove that information from Our servers where We have access to it.
If We need to rely on consent as a legal basis for processing Your information, and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other apps or websites that are not operated by Us. If You click a third-party link, You will be directed to that third party's app or website. We strongly advise You to review the privacy policy of every app and website You visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party apps, websites, or services.
We may update this Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page.
We will strive to let You know via email and/or a prominent notice on Our Service before the change becomes effective and update the Last updated date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for changes. Changes are effective when posted on this page.
If You are located in the European Economic Area (the EEA), Switzerland, or the United Kingdom (the UK), Our legal basis for collecting and using Personal Data will depend on the Personal Data concerned and the context in which We collect it. We normally collect Personal Data where We have Your consent, where We need the information to perform a contract with You, or where processing is in Our legitimate interests and not overridden by Your rights. In some cases, We may have a legal obligation to collect Personal Data.
User Content may contain personal data, confidential information, proprietary information, regulated information, or sensitive personal data depending on what You choose to submit, store, upload, or attach. Where required, We rely on Your consent or another lawful basis to process such data for the App functionality You request, including processing prompts, chats, Memory, uploaded files, extracted file text, photos, Calendar details, Contacts details, Reminders details, email-related data if available and connected, and sending related data to OpenRouter and/or other third-party AI providers when You request AI-powered functionality and provide any required in-app permission.
When We share Personal Data of individuals in the EEA, Switzerland, or UK with third-party service providers, We use legal mechanisms to safeguard the transfer, including European Commission-approved standard contractual clauses, data processing terms, and additional safeguards where appropriate.
You may have rights to request access, correction, updates, deletion, restriction, objection, or portability of Your Personal Data. If We process Personal Data with Your consent, You may withdraw consent at any time. You also have the right to complain to a data protection authority. To exercise Your rights, contact support@lovepowerup.com.
Because certain App data is stored only locally on Your device and is not accessible to Love Power Up, We may not be able to access, correct, export, or delete locally stored Memory, chats, uploaded files, file names, extracted file text, Calendar data, Contacts data, Reminders data, local preferences, or other local data on Your behalf. You may use available App controls, device controls, app data clearing, or App deletion to manage or delete locally stored data. If You delete the App, all locally stored data will be lost.
This section applies to California residents and individuals whose information has been collected in California. Love Power Up has included this notice to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act, and related regulations (collectively, CCPA).
Depending on how You use the Service, We may collect categories of personal information such as identifiers, internet or other electronic network activity information, commercial information, inferences or generated outputs, and User Content such as prompts, messages, chat content, Memory entries, uploaded files, extracted file text, file names, file metadata, photos, image data, Calendar details, Contacts details, Reminders details, email-related data if available and connected, AI request context, generated responses, purchase confirmation information, subscription status, trial status, cancellation status, refund status, support communications, and other information submitted by You. Some information, including account credentials, payment-related confirmation data, submitted content, document content, image content, file metadata, prompts/instructions, technical request information, Calendar details, Contacts details, Reminders details, email-related data, and generated outputs, may be considered sensitive personal information depending on applicable law and context, including if You choose to submit content containing sensitive information.
We use such information to provide the Service, send User Content and related AI request data to OpenRouter and/or other third-party AI providers with any required in-app permission for AI-powered processing, generate App responses, maintain local App functionality, manage subscriptions and trials through the applicable app marketplace, respond to requests, secure the Service, and comply with legal obligations.
We may disclose Personal Data to OpenRouter and/or other third-party AI providers, AI routing providers, model providers, vision models, cloud infrastructure providers, app marketplace providers, subscription providers, customer support providers, security providers, and other service providers for the business purposes described in this Policy. Such service providers process Personal Data on Our behalf or as independent providers and are required to provide protection for Personal Data as required by applicable law.
California residents may have rights to know/access, delete, correct, and receive information about collection, use, disclosure, sharing, or sale of personal information, subject to applicable exceptions.
Love Power Up does not sell Your personal information, as defined under the CCPA. If in the future We sell or share Your personal information in a manner that requires an opt-out right, We will provide notice and a method to exercise that right.
We use sensitive personal information, if collected, for purposes reasonably necessary to provide the Service, generate requested App responses and functionality, maintain App functionality, protect security, comply with law, and otherwise as permitted by applicable law.
Because certain App data is stored only locally on Your device and is not accessible to Love Power Up, We may not be able to access, correct, export, or delete locally stored Memory, chats, uploaded files, file names, extracted file text, Calendar data, Contacts data, Reminders data, local preferences, or other local data on Your behalf. You may use available App controls, device controls, app data clearing, or App deletion to manage or delete locally stored data. If You delete the App, all locally stored data will be lost.
To exercise access, data portability, deletion, correction, or applicable opt-out rights, You may submit a verifiable consumer request by email to support@lovepowerup.com.
A verifiable consumer request must provide sufficient information that allows Us to reasonably verify Your identity or authority to make the request and describe Your request with enough detail for Us to understand, evaluate, and respond. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority.
We endeavor to respond to verifiable consumer requests within the time required by applicable law. If We require more time, We will inform You in writing of the extension period and reason. We do not charge a fee to process or respond to a verifiable consumer request unless permitted by applicable law.
If You have any questions about this Privacy Policy, or would otherwise like to exercise Your rights under this Policy or applicable law, You can contact Us at support@lovepowerup.com.